I knew from day 1 that I could not let myself become complacent in that job. Here are five things I did to work towards getting out of that help desk:
1. DO work towards the more popular industry certifications.
Computer certifications such as Microsoft’s MCSE and Cisco’s CCNA may be more popular and widespread than ever, but that doesn’t mean you should dismiss working towards and obtaining them. In fact, it should be the exact reason you WANT to obtain them. They’ve almost become prerequisites in many IT positions beyond the help desk. Employers EXPECT to see that you’ve taken the time to earn these popular industry certifications. There may be many candidates out there with them, but be certain you’re not one of the candidates without them.
2. DO make your current employer aware of your desire to advance.
Don’t wait for your boss to talk with you about more specialized positions in the company.
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